18 April 2022

The shift from classroom (offline) to online teaching has not been an easy transition. Demands from students for information in digital formats and consistent delivery of outstanding experiences are evolving. Higher education CIOs and leaders must find the right balance between managing operations efficiently and preparing for challenges. The objective should be to build a unified digital platform that will support university operations and provide the right experience to all stakeholders with the help of analytics, artificial intelligence and machine learning.

Operational excellence: No education establishment, whether they leverage physical, virtual or hybrid formats, would want its students and faculty to get entangled in administrative challenges. But most technology solutions in this space pivot on physical campuses to drive the admission-to-graduation cycle. On the other hand, intelligent enterprise solutions help institutes achieve operational excellence while reducing the time spent by students on administrative tasks.